YOUR DETAILS, WITH CARE

Privacy & booking messages.

Updated 20 October 2026

Information used for your appointment

When you send a booking request or product enquiry, the website records the details you provide, such as your name, email address, telephone number, selected treatment or products and preferred appointment time. Jomi uses these details to respond and manage your appointment. A request is confirmed only after Jomi confirms it.

The salon diary can also contain client details, appointment history, payment or voucher information and private notes entered by an owner. The owner portal restricts access to approved, signed-in owners. Availability shown to visitors does not include private client records.

Email and WhatsApp correspondence

Once email sending is connected, website requests generate an acknowledgement for the customer and an alert for Jomi and the website co-owner. Appointment confirmations, changes and cancellations can also generate emails. Messages include the relevant appointment details; private diary notes and payment or voucher references are excluded.

WhatsApp links open WhatsApp so that you or Jomi can send a message. They do not automatically send a WhatsApp message. Bookings made through Fresha are handled by Fresha and its own privacy settings.

Jomi’s Google connection

Only Jomi’s approved business Gmail account can be connected as the sender. Google provides the verified email address and permission to send booking messages on Jomi’s behalf. The website does not request permission to read her Gmail inbox, contacts or other Google files.

The sending authorization is stored encrypted on the server and used to send the booking correspondence described above. Google account information is not used for advertising or to train AI models. Use of Google data follows the Google API Services User Data Policy, including its Limited Use requirements.

Jomi can revoke the connection through her Google account connections and ask for the stored authorization to be removed. Revoking Google access stops future sending; it does not delete existing salon appointment records.

Hosting and browser storage

The website uses OpenAI Sites and Cloudflare hosting and storage. Google handles emails sent through Jomi’s Gmail. Owner sign-in uses ChatGPT authentication. The product-enquiry basket uses browser session storage. External services apply their own privacy policies when you use their links or sign-in screens.

Your records and support

Contact Jomi to request access, correction or deletion of your salon records, or to discuss how long they should be kept. Booking and delivery records are retained for salon administration until reviewed or removed by the salon; there is no automatic deletion schedule.

Salon and appointment questions: beauty.by.jomi@gmail.com or WhatsApp 084 418 9570.

Website technical support: developer@mylite.co.za.